Frequently Asked Questions
I need a username and password to edit a listing..
Your User ID and Temporary Password (case sensitive) was provided in a recent fax
sent to your company. (If you did not receive the fax, e-mail
kbovo2@reedbusiness.com kbovo2@reedbusiness.com and include your company
name and booth number of the listing you wish to edit. A User ID and Password will
be sent within 24 hours). From the home page of
http://lvshowguide.jckonline.com, click on “Edit a Listing”. Once you are
logged in, if you are listed in both the JCK Las Vegas Show Guide and JCK Jewelers’
Directory (with the same User ID), you will be prompted to choose a site.
Be sure
to choose the JCK Las Vegas Show Guide.
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I forgot my password.
Click “Edit a Listing”. Enter your User ID and then “Forgot Password”. It will be
sent to you if you are a registered user with a valid email ID. If your User ID
is not a valid email address, then email
kbovo2@reedbusiness.com.
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I want to change my User ID and Password.
Once you log-in, use the Quick Link Options on the first page of your account and
choose Customer Profile. On LH side of your profile in
red, you will see the option
of Change User ID.
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How many categories may I list?
You may choose 5 categories.
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How do I confirm or make changes to my listing?
Click on “Edit my Listing” and Enter your User ID and Temporary Password (case sensitive)
provided in the recent fax sent to your company. First click on Start Building and
check all sections of your listing.
If no changes are necessary, on the RH side
of the page under “Quick Links”, click on “No Changes”. You will receive a confirmation
message and then you may log out.
Company Info Tab - Click on Edit and carefully check your listing. Make the
necessary changes, click Save and then Skip to Next.
Categories Tab – Review the categories previously selected. For the basic free package
you have 5 selections. To add a new product category, use the drop down menu provided
on the Product Line. Once you choose a section, a selection of categories will be
offered. Choose your category, and be sure to hit save. When finished with the categories,
click Skip to Next.
Company Description Tab – Add or edit a company description of 25 words.
Click save and then Skip to Next.
Survey Tab – This is new for Las Vegas 2009 – please take time to review.
Finished? – You will see a red line
“Finished? – Submit all Pending Items for Approval”.
You must click on Submit to have your listing approved for both the print Show Guide
and OnLine Show website. If your User ID is a valid e-mail, you will receive a confirmation
by email within 72 hours if your listing has been approved. If your User ID is not
a valid e-mail, we strongly recommend you change your User ID. See directions above.
Cross References – if you have Cross Reference accounts that have been previously
approved by Reed Exhibition, on the Quick Link Options select Edit another Company.
Your Cross Reference menu will appear. Be sure to submit any changes for these companies.
If you no longer require a particular Cross Reference, you
MUST send an e-mail
to
kbovo2@reedbusiness.com and request
the removal of the Cross Reference. Otherwise, Cross References will be listed as
is.
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How many times can I make a change to my listing?
You may edit your listing as often as you like; however, to have your changes appear
in the official print JCK Las Vegas Show Guide they must be entered
BEFORE March
25, 2009.
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I want to remove a Cross Reference listing
If you no longer require a particular Cross Reference, you
MUST send an e-mail to
kbovo2@reedbusiness.com and request the removal of the Cross Reference.
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How may I request a Cross Reference listing?
You must contact your Reed Exhibition Sales Rep for approval. Your Rep will then
email Kathie Bovo with the approved request and a listing will be entered.
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How do I know my listing has been corrected?
If your User ID is a valid email, you will receive an email confirmation within
72 hours of the submitted changes. You may also check your Storefront at
http://LVshowguide.jckonline.com Remember changes will appear within 72
hours.
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What is the deadline for the Print Show Guide?
All listing information must be entered BEFORE MARCH 25TH to appear in the official
print JCK Las Vegas Show Guide. Note:
exhibitors, late booth changes and/or assignments and reserves the right to edit
information submitted.
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Is there a word limit for the Company Description?
Yes, for a main company exhibitor listing – 25 words. A Cross Reference listing
publishes a generic company description referring the viewer to the main company
exhibitor listing.
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You Control Your Listing:
It is the responsibility of all Las Vegas Exhibitors to add or update information
for their listing which will be published in both the JCK Las Vegas Show Guide (print)
and JCK Show Website. All information will be pulled from the Exhibitors submissions
(with the exception of booth numbers). If listings are not updated by exhibitor,
information will be published as it appears in our database. (JCK cannot be responsible
for non-respondents, late booth changes and/or assignments and reserves the right
to edit information submitted.) To advertise, contact your JCK sales representative.
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